If for any reason you are unsatisfied with your product, Return it, Undamaged, within 30 Days of the Original Purchase Date, for a Full Refund. Shipping costs are non-refundable. Customer is responsible for all Return Shipping Fees. Return shipping fees are Non-Refundable.
PRE-APPROVAL REQUIRED ON ALL RETURNS
An item cannot be returned and a refund will not be issued unless it has been Pre-Approved by our Customer Service Department
and a Return Authorization Number (RA#) has been issued.
Please contact our Return Authorization Department at: returns@GnomesAndMore.com or 866.478.4320 for details. Returns may only be sent to the Address Specified when Pre-Approval has been given and a Return Authorization Number Issued.
DAMAGED GOODS CLAIMS
A Customer has 48 Hours from RECEIPT of the merchandise to contact us for to report damaged merchandise.
ALL Damage Claims must be reported directly to our - Returns Department atreturns@gnomesAndMore.com for detailed instructions.Please Provide your Order Number, Date and Details of the Damage. All Original Packaging and Broken Product Pieces must be kept for a period of 14 Days for possible pickup and Inspection by UPS.